Refund policy

This policy applies to purchases from Bozor Tech, operated by Sichuan Mingxun Technology Co., Ltd..

Returns

You may request a return within 14 days of receiving your order. Items must be unused, in their original condition and packaging, with proof of purchase. Items not eligible for return: opened screen protectors and earphones.

How to start a return

Contact us at zhongtao@mxkj517.com with your order number before sending anything back. We will tell you whether the return is approved and where to send it. Items sent back without prior approval may not be accepted.

Return shipping costs

Return shipping costs are paid by: us if the return is due to a quality problem; the buyer if the return is for the buyer's own reasons. Items that arrive damaged, defective or incorrect will be handled as described below.

Damaged, defective or wrong items

Please inspect your order on arrival and contact us within 7 days if an item is damaged, defective or not what you ordered, with photos, so we can resolve it.

Refunds

After we receive and inspect the returned item, we will notify you of the result. Approved refunds are issued to the original payment method in US dollars (USD). The time for the refund to appear depends on your bank or card issuer.

Exchanges

Exchanges are offered only for items with a quality problem. Contact us if you need a different item.

Contact

Sichuan Mingxun Technology Co., Ltd. (operator of Bozor Tech)
Address: Annex No. 414, 4th Floor, No. 368 Tianjiao Road, Chengdu Hi-tech Zone, Chengdu, Sichuan, China
Email: zhongtao@mxkj517.com
Phone: +86 18981995631